Our customers always come first. To find out more about how we help organisations like yours, see below for success stories, directly from our members.
Haven House Hospice were looking to simplify their contracts and invoicing. They wanted to change the multiple energy supply contracts they had in place to have one common end date and at the same time achieve cost reductions. They thought this would be impossible as it was something that too complicated to resolve.
As Focus Group are an HQP Partner, the team at Haven House were reassured they were dealing with a trusted supplier, knowing that all the due diligence and checks had already been completed by HQP’s procurement experts.
Since working with Focus Energy, all the contracts have been brought into one common end date and they’ve benefited from a cost reduction of 21% on their gas expenditure, providing them with a saving in excess of £6900 across the term. Furthermore, Focus Energy were able to secure further reductions on their electricity supplies, on some very competitive historical pricing.
As part of the ongoing account management, the team at Focus Energy have been able to review various billing issues that ensure they are paying the correct level of VAT and not unnecessarily overpaying.