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PATIENTS
Looking after Hospice patients & their families, ensuring regulatory compliance of medical supplies, beds, mattresses and hoists, catering and patient feedback to help with continuous improvement.
Supplier: Linet
Manufacture and supply of beds, hoists and mattresses including accessories such as anti-pressure ulcer mattresses, mobile equipment, and healthcare furniture.
- “When I needed to access beds quickly to respond to an increase in demand as part of the COVID-19 Crisis, I reached out to my contacts in LINET and was pleased to say they could assist in timescales that no one else could.”
Tony McLean, Chief Exeutive, St Joseph’s Hospice
Features
- Finance Options from Solutions Asset Finance
- 20 different models of medical beds available
- Servicing available for all bed products
- Clinical based UK team of nurses to deliver training
- Linet support through the full product lifecycle
- Comprehensive choice of service contracts for both Linet and non-Linet products; including rental services
- 24 hour dedicated service phone line
- Reserve loan equipment can be arranged
- Decontamination services
- ISO14001 environmental certification
Benefits
- No need for members to go without equipment, recognises that there is often a need but not the capital to replace equipment and offers flexible options
- Innovative and comprehensive product range, means all requirements are covered, simplifying daily care for patients. Saves on costs of dealing with multiple suppliers
- Tailored training to each organisation focusing on pressure ulcer prevention, moving and handling ensuring staff are aware of full capability of equipment and can offer enhanced care to patients
- Confidence of long-term support to all members; from advice on choosing correct equipment and product evaluation to CPD for staff once product installed
- Bespoke packages dependent on client requirements. Only pay for the level of service you require so an efficient use of resources
- Ensures a quick professional response to any issues or queries
- Ensures continued care in the event of a breakdown of a mattress or bed
- Wider service offering available to members if required
To find out more contact Linet
Catering
Suppliers: BIDFOOD AND BRAKES
(Part of The University Caterers Organisation ‘TUCO’)
Supplies of fresh fruit & veg, meat & poultry, fish, grocery and frozen food, available to order from two of Britain’s biggest and best food wholesalers.
- "The widest range of quality assured, auditable and traceable food in UK food service, with over 10,000 products available from stock. Meeting all regulatory requirements and catering for the specific needs of the care sector."
Features
- Food supplies; fresh fruit & veg, meat & poultry, fish, grocery and frozen food
- Food preparation items, chefs clothing, cookware and tableware
- Themed and seasonal menus available
- Catering for specific dietary requirements including pureed food
- Food advice and Chef demonstrations
- No minimum order value, everyday pricing
- One order, one invoice, one delivery
- Quality assurance, meeting regulatory requirements, all food auditable and traceable (from field to fork)
- Technical safety tested for all products
- Safety and security prioritised, new processes put in place and contactless delivery available
- ISO14001 environmental certification
Benefits
- Everything you need to run your care organisation
- Access to everything needed for catering supplies, from one supplier
- Inspiration and ease of accessing information for your catering teams
- Understanding of the requirements of the care sector and patient's needs
- Confidence that you are accessing the best pricing no matter what size your organisation is. Average 5% savings
- Consolidating administration for your organisation
- Assurance of provenance of supply chain and meets compliance requirements
- Knowledge that all products meet all technical standards required
- Ensures safe, continued supply if your organisation must undergo lockdown measures
BIDFOOD: To find out more contact Sharon Moore
BRAKES: To find out more contact Tanya Downes
Patient Feedback Systems
Supplier: I Want Great Care (IWGC)
Fully cohesive patient feedback systems available to enable care organisations to get up to date feedback from both patients and their families.
- “Patient feedback matters – not only does it make a huge difference to staff morale, it helps shape, improve and strategically focus our hospice at board level. As a hospice we embrace @iwgc feedback at our monthly senior leadership meetings, a great motivator on any agenda.”
St Luke's, Plymouth
Features
- Feedback system available to members for a reduced cost
- IWGC collect, process & moderate all patient & family feedback
- All reports CQC (Care Quality Commission) and NHS compliant
- The feedback system helps build quality improvement plans that align with CQC regulations
- Both online and offline options for patients and carers to use allowing realtime analysis of patient data
- Posters and marketing material to educate patients and their carers about the system sent to hospices as part of the service
- All feedback published on an independent website
- Individual clinician feedback available
- Every single word of patient feedback accessible
Benefits
- Financial saving on the cost of implementation
- No need to re-format reports to meet compliance requirements, reduces the administrative burden
- IWGC understand the requirements of the sector, these options ensure data can be gathered from all patients and carers no matter what their preferred format
- Raises awareness among employees, patients, and carers. Encourages and enables continuous improvement
- Encourages transparency, honesty, and trust in organisation
- Exclusive to IWGC, validates treatment and care programmes for employees, patients and carers
- Improves staff morale and trust in system
To find out more contact Ambika Patel
Medical Supplies
Supplier: Countrywide
Countrywide are a one stop shop for all your medical supplies with over 10,000 items in their catalogue (including medical & housekeeping consumables & catering equipment).
Countrywide suppliers offer COSHH (control of substance hazardous to health) awareness training, clinical support for incontinence products and product demonstrations to aid correct product selection.
- “The only one out of all the companies I contacted that made the effort to speak to me about what we needed each item for and sent me samples, which gives me piece of mind that everything ordered will be fit for purpose.”
Paula Najair, Lottery Manager, St Michaels Hospice
Features
- Over 10,000 items in their catalogue
- Strong, sustainable supply chain
- Dedicated account manager
- Work specifically with the care sector
- Provide free education sessions on hand hygiene, hand washing, and chemicals
- Free site surveys
- Countrywide suppliers offer Control of Substance Hazardous to Health (COSHH) awareness training
- Clinical support for incontinence products and product demonstrations
- ISO14001 environmental certification
Benefits
- Wide range gives confidence members can find exactly what they need
- Countrywide will always be able to source products required
- A team who understand your requirements. They offer advice on products and demonstrating excellent customer service
- Product offering is based on deep knowledge of patient requirements from medical consumables to incontinence and dementia care
- Allows you and your employees to know that you are up to date with the latest requirements
- No outlay for your organisation in understanding exactly what action you need to take to remain compliant
- Range of training available to ensure all employees and patients are kept safe
- Assists your organisation in making the right product choice
To find out more contact Mandy Collins
Medical Supplies
Supplier: Initial Medical
VirusKiller Air Purifiers
Protect your staff, visitors and patients with the new VIRUSKILLERTM air purifier range. Our supplier partner, Initial Medical have developed the VIRUSKILLERTM air purifier which uses a unique combination of medical grade filters and a UV reactor chamber to deliver clean air. VIRUSKILLER™ units moderate their own air intake, meaning that the air released back into circulation is free of pathogens. Contaminated air is always being drawn into the unit’s inlet and away from people in the room. VIRUSKILLER™ technology is suitable for any sector that wants to create a safer, cleaner space. By using VIRUSKILLER™ to kill 99.9999% of airborne viruses at a single pass, everybody can be confident of breathing clean air once again. VIRUSKILLER™ products should always be used in conjunction with hygiene and social distancing protocols to create safer environments.
- “We added VIRUSKILLER™ to residents’ rooms, our safe indoor visiting rooms, and throughout our homes to not only safeguard against the spread of airborne viruses and bacteria, but to also mitigate the adverse effects of air pollution on respiratory and mental health.”
Saskia Binns, Majesticare
Features
- Kills 99.999% of bacteria through a single air pass
- When independently tested against Coronavirus DF2 (a surrogate for Coronavirus), Adenovirus, Influenza and Polio, the unit was found to kill 99.9999% of viruses on a single air pass
- VIRUSKILLER™ is an all-in-one solution that treats all three major categories of indoor air pollution — particulates, gases, and infectious organics
- 4 different sizes of units
- VIRUSKILLER™ is able to achieve incredible performance without long-term overheads in terms of maintenance or installation costs
- Energy efficient and low maintenance
- ISO14001 environmental certification
Benefits
- Constant supply of clean air free of virus particles
- Greatly reducing virus transmission levels, keeping your patients healthy and allowing staff to remain at work
- Complimenting efforts to keep surfaces clean, removing infection whilst still airborne. Greater compliance with HSE and other risk assessments
- Offers a measure of futureproofing when it comes to added protection against negative health and wellbeing risks
- Flexibility to choose what is right for your organisation from washrooms to patient rooms to communal areas
- Plug-and-play operation means no complex, messy, and disruptive renovation is required. No downtime, no army of contractors
- Minimal impact on electricity consumption and less time servicing devices with easy, user-replaceable filters