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FUNDRAISING
Supporting your Hospice in raising more valuable funds through managed lottery services and merchandise to support fundraising events.
Supplier: Local Hospice Lottery (LHL)
The country’s leading lottery for hospices, with over £46 Million raised for hospice care to date.
- “Local Hospice Lottery make our lives easier and crucially produce very significant sums to pay for our care. I have 100% confidence they will protect our reputation & that trust is a huge asset."
James Byron, Director of Marketing & Engagement, Dorothy House Hospice Care
Features
- Lottery managed for the hospice sector only and can undertake all the work in promoting and running the lottery, providing a low-risk solution for members
- Largest weekly prize fund of any hospice sector lottery nationwide with over 25 years of experience
- All administration is handled by LHL and they can introduce lottery income for your hospice or transfer an existing lottery to increase income.
- In-house sales & marketing expertise, used to grow and retain lottery membership in support of your hospice.
- Shared costs and prize fund
- Operational support and live access to fundraising information
- Licensed by the Gambling Commission & Registered with the Fundraising Regulator
Benefits
- As specialists in the sector, LHL have expert knowledge of exactly what is required to make a lottery succeed. Other lottery companies operate in more than one sector which dilutes their knowledge and effectiveness in the sector
- More money can be raised for hospices from every £1 play compared to running their own lottery
- Peace of mind that the set up and management of the lottery scheme is being run by experts who have a successful track record in delivering these services
- Access to tried and tested successful campaigns to grow the customer base and increase numbers of new supporters. Additional reassurance that the LHL in-house team meet stringent compliance guidelines
- Each member benefits from being part of a bigger organisation in reducing costs and receiving more financial benefit
- Reduction in operational costs and high level of customer service
- Knowledge that all regulatory requirements are being adhered to. This saves time and money as keeping up to date with new regulatory requirements is already dealt with
To find out more contact Gary Hawkes or Cheryl Bunkle
Consultant: db associates
As we move out of the pandemic, it is clear that the pressures on the established Hospice business model that were evident even before March 2020, are now greater than ever. Whilst the Government money for the sector helped mask the impact of Covid, at least in England, many hospices are projecting significant deficits for the current year.
The latest Hospice Accounts report shows that the return on investment, for each pound spent, from hospices voluntary and earned income streams continues to fall. In 2012 it was £2.61; in 2020 it was £2.20. Moreover, total hospice legacy income has been falling since 2018. As research by Legacy Futures has shown, the sector is increasingly losing market share to other charities that have been more pro-active in marketing gifts in wills. Unsurprisingly, many hospices are now looking at alternative commercial income generation activities. But there is also scope to improve performance in existing revenue streams.
To assist Hospices in their approach to income generation, HQP has partnered with David Burland, an experienced fundraising consultant, who will deliver practical advice around strategy and operations. David has worked in the voluntary sector for over 30 years, bringing vast experience from his time as a Director of Fundraising at local and national levels, as well as a Hospice Chief Executive, a Trustee and a Director of several charity-related enterprises. In recent years, he has advised a number of hospices around their income generation activities and strategies.
- “David engaged with a wide range of staff and trustees and took time to learn about our culture and approach to fundraising. His many years of experience in proved invaluable in benchmarking our current performance, seeing where our strengths are and identifying areas we could improve. I happily recommend him to others.”
Andrew Ryde, CEO, Oakhaven Hospice
Key Consultancy Service Options
- A full review of all your voluntary fundraising streams, covering individual giving and in memoriam, legacies, corporate, trusts, community and events
- Lotteries and new earned income opportunities can also be included, or looked at separately
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- An intensive one-day workshop to help provide a health check of current performance and identify areas of potential improvement
- Assist in recruitment/training of fundraising personnel
- Mentorship support for Hospice Directors of Fundraising or Income Generation
To find out more contact David Hales
Quote exclusive HQP Consultancy code DBA21 for bespoke great service and value.
Consultant: The Charity Retail Consultancy
The 2021 accounts of Charitable Hospices, collated by Hospice UK, denotes that the total average amount of profit derived from over 2,500 Hospices shops across the UK is 7%, with a total retail profitability of £70m, however, the bricks and mortar marketplace, as a whole, continues to be under pressure with diminishing returns, but help is at hand.
HQP has partnered with a bespoke, results orientated consultancy, the Charity Retail Consultancy (CRC), which was founded in 2010 by Jayne Cartwright. Jayne now works alongside Vicki Burnett, and both have worked in the charity retail sector for over 30 years and bring a wealth of experience in managing local, regional and national chains, for example: St Gemma’s Hospice in Leeds, Save the Children UK, The Children’s Society and YMCA England.
CRC helps charity shops to develop their retail operation, improve their product offer, their people and grow their profitability. Support is given across a wide range of services to help tackle the difficult challenges of e-commerce, green credentials, social media and shops management.
- “We asked the Charity Retail Consultancy to do a complete review of our retail portfolio – they were able to do this very promptly and the report was ready soon after their site visits. I was impressed with the thoroughness of the report which gave us clear recommendations to take the business forward. I would highly recommend any charity looking for experienced retailers who know where to look, who can get under the skin of your business and give you clarity on what to do next.”
Sarah Thompson, CEO, St. Clare Hospice
Key Consultancy Service Options
- Strategy & planning
- Reviews – of any or all elements of a retail and/or trading operation
- Feasibility studies
- Training, learning and development
- Recruitment support at all levels and stages of appointment (e.g. advertising/sharing vacancies, developing role profiles, managing the recruitment process, etc.)
- Audits & investigations
- eCommerce support: start up to development
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- Mentoring and coaching
- Management information & productivity
- Visual merchandising support
- HR support
- Interim cover for senior roles and specific issues
- Site searches
- Ongoing advice and governance
To find out more contact David Hales
Quote exclusive HQP Consultancy code CRC21 for bespoke great service and value.
Supplier: Ellcod
With over 30 years experience in the Promotional Merchandising Industry Ellcod has worked on some of the largest events and campaigns across the world.
Whether you have a small brief to be completed or a large project, from design to execution, Ellcod is a one-stop shop. There is no product that cannot be sourced or branded whether for Promotions, Revenue Generation, Awards, Conferences, Events, Fundraising, Giveaways and Bespoke ideas.
Ellcod’s experienced staff will help source the items that best suit the budget or brief, and advise/consult with you every step. They offer unparalleled service with quick-time solutions at the best prices guaranteed.
“We choose to work with Ellcod because of their excellent communication, their clear understanding of the charity sector, and their ability to grasp our specific needs quickly and accurately. They consistently demonstrate an awareness of the sensitivities, budget considerations, and operational challenges that are unique to the charity market, which makes them an especially reliable partner.
I find David adaptable, responding proactively to changes in requirements or timelines. They deliver an efficient and dependable service, offering swift turnaround times on quotes and ensuring prompt delivery of products whenever needed. Even during periods of tight deadlines or shifting priorities, they have remained professional, solution‑focused, and easy to work with.
Overall, Ellcod provide a high‑quality, responsive service that supports us in delivering our work effectively. I would confidently recommend them as a trusted supplier of branded products.” Amy at St Peters Hospice.
Features
- Fully customisable promotional products featuring hospice branding, designed to increase visibility, encourage community engagement, and support fundraising activities.
- Dedicated account manager to take your project from conception to delivery.
- Sustainable and Recycled alternatives for all products.
- Never knowingly undersold by other promotional distributors.
- Ellcod can even express deliver within 3- 5 days on certain products including T shirts, Hoodies, Caps, Bags, Keyrings, Banners, Flags, Bottles, Mugs and so much more.
Benefits
- Supports fundraising efforts by providing attractive merchandise that supporters are proud to purchase and share.
- Strengthens connections with the local community by giving supporters a meaningful way to show their support for hospice care.
- Improves brand visibility by keeping the hospice name and message present in everyday environments.
To find out more contact David Garnelas
Supplier: Banner
Banner supply a broad product range of promotional merchandise that stretches across all categories.
Features
- Huge range of promotional items available
- Competitive pricing continually monitored and benchmarked on a global scale
- ISO14001 accreditation Supporting environmental sustainability with comprehensive environmentally friendly product offerings and a robust Corporate Social Responsibility Strategy
- Green Optima™ Environmentally friendly monitoring scheme
- Experienced and dedicated team allocated to your account, managing implementation and contracts
- Free next day delivery with no minimum order charge, using Banner's own delivery service
Benefits
- Ability to purchase exactly what is required
- Reassurance and transparency on pricing mean that the price is always the best possible value for money
- Offers confidence & assurance you are contracting with an ethical supplier, minimising your environmental impact, reducing waste and cost
- Reassurance that environmental standards are being monitored and recommendations for continuous improvement can be made and easily implemented to improve your compliance
- High level of personal service to each individual account from the outset. Inherent knowledge of your organisations requirements allowing additional efficiencies to be made on consolidating orders across Promotional Fundraising Merchandise, Uniforms and Stationery
- Efficient and guaranteed delivery service, with no hidden charges
To find out more contact Mark Airey
SSL Ltd
SSL are an all-encompassing design, print and direct mailing solution. They can supply one, two or all of the above services, the choice is yours! SSL can advise on: how to pull together a mailpack, cost reductions on pack formats, and all the usual data permutations. All advice is free!
SSL handles data in a secure and GDPR compliant manner and can perform dedupes and health checks. They supply cost effective print solutions, and having access to low cost, high-quality printers. Mailing wise, they can mail almost anything, if they can’t bob it on a machine, they can hand enclose your mailing. They have 3-way camera matching enclosing machines and inline print and personalisation machines, plus access to the cheapest postage rates on the market.
“We design visually engaging mail packs that stand out from the crowd.” Shelley Scarfe
- St Luke’s are members of the HQP, so I understand the need for reliable, cost-effective, high quality service suppliers on the scheme, and I believe SSL Direct Mail could offer a great choice for a Direct Mail supplier. In my time working with SSL, I have used a range of their services (print, design and mailings) and have always been completely satisfied with SSL’s performance. They do an excellent job, are always flexible, and offer competitive rates when we conduct our regular supplier benchmarking activity. Shelley at SSL Direct Mail is always understanding and flexible if we need to do an urgent mailing, pull a mailing forward or push a mailing back. SSL Direct Mail make mailings as easy as possible and are a supplier we trust. I'm happy to recommend SSL Direct Mail to other Hospices so they can benefit from their great service.”
Michaela Bird, Head of Marketing, St. Luke's Hospice (Sheffield)
Features
- The beauty of dealing with SSL is that you have only one point of contact throughout the whole mailing process. So, no dealing with different designers, printers and mailing houses. And no orchestrating print deliveries from A to B – SSL do all that for you.
- SSL has reduced rates in place with designers, printers and the mailing house, this means we can pass these reductions onto you
- SSL has 25 years experience in the direct marketing industry.
- SSL are happy to put the extra hours in for you, in all aspects of the job.
- SSL can run any size job, from 1,000 mail packs to 100,000 mail packs.
Benefits
- SSL are here to make your life easier, when pulling together a mail pack
- Provide cost effective direct mail, with only the customer’s best interest at heart.
- SSL can advise on good direct mail practice and produce a better direct mail piece as a result.
- Mailing campaigns are never delayed.
- SSL has flexibility across the industry.