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FUNDRAISING
Supporting your Hospice in raising more valuable funds through managed lottery services and merchandise to support fundraising events.
Supplier: Local Hospice Lottery (LHL)
The country’s leading lottery for hospices, with over £46 Million raised for hospice care to date.
- “Local Hospice Lottery make our lives easier and crucially produce very significant sums to pay for our care. I have 100% confidence they will protect our reputation & that trust is a huge asset."
James Byron, Director of Marketing & Engagement, Dorothy House Hospice Care
Features
- Lottery managed for the hospice sector only and can undertake all the work in promoting and running the lottery, providing a low-risk solution for members
- Largest weekly prize fund of any hospice sector lottery nationwide with over 25 years of experience
- All administration is handled by LHL and they can introduce lottery income for your hospice or transfer an existing lottery to increase income.
- In-house sales & marketing expertise, used to grow and retain lottery membership in support of your hospice.
- Shared costs and prize fund
- Operational support and live access to fundraising information
- Licensed by the Gambling Commission & Registered with the Fundraising Regulator
Benefits
- As specialists in the sector, LHL have expert knowledge of exactly what is required to make a lottery succeed. Other lottery companies operate in more than one sector which dilutes their knowledge and effectiveness in the sector
- More money can be raised for hospices from every £1 play compared to running their own lottery
- Peace of mind that the set up and management of the lottery scheme is being run by experts who have a successful track record in delivering these services
- Access to tried and tested successful campaigns to grow the customer base and increase numbers of new supporters. Additional reassurance that the LHL in-house team meet stringent compliance guidelines
- Each member benefits from being part of a bigger organisation in reducing costs and receiving more financial benefit
- Reduction in operational costs and high level of customer service
- Knowledge that all regulatory requirements are being adhered to. This saves time and money as keeping up to date with new regulatory requirements is already dealt with
To find out more contact Gary Hawkes or Cheryl Bunkle
Consultant: db associates
As we move out of the pandemic, it is clear that the pressures on the established Hospice business model that were evident even before March 2020, are now greater than ever. Whilst the Government money for the sector helped mask the impact of Covid, at least in England, many hospices are projecting significant deficits for the current year.
The latest Hospice Accounts report shows that the return on investment, for each pound spent, from hospices voluntary and earned income streams continues to fall. In 2012 it was £2.61; in 2020 it was £2.20. Moreover, total hospice legacy income has been falling since 2018. As research by Legacy Futures has shown, the sector is increasingly losing market share to other charities that have been more pro-active in marketing gifts in wills. Unsurprisingly, many hospices are now looking at alternative commercial income generation activities. But there is also scope to improve performance in existing revenue streams.
To assist Hospices in their approach to income generation, HQP has partnered with David Burland, an experienced fundraising consultant, who will deliver practical advice around strategy and operations. David has worked in the voluntary sector for over 30 years, bringing vast experience from his time as a Director of Fundraising at local and national levels, as well as a Hospice Chief Executive, a Trustee and a Director of several charity-related enterprises. In recent years, he has advised a number of hospices around their income generation activities and strategies.
- “David engaged with a wide range of staff and trustees and took time to learn about our culture and approach to fundraising. His many years of experience in proved invaluable in benchmarking our current performance, seeing where our strengths are and identifying areas we could improve. I happily recommend him to others.”
Andrew Ryde, CEO, Oakhaven Hospice
Key Consultancy Service Options
- A full review of all your voluntary fundraising streams, covering individual giving and in memoriam, legacies, corporate, trusts, community and events
- Lotteries and new earned income opportunities can also be included, or looked at separately
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- An intensive one-day workshop to help provide a health check of current performance and identify areas of potential improvement
- Assist in recruitment/training of fundraising personnel
- Mentorship support for Hospice Directors of Fundraising or Income Generation
To find out more contact Katy Evans-Skinner
Quote exclusive HQP Consultancy code DBA21 for bespoke great service and value.
Consultant: The Charity Retail Consultancy
The 2021 accounts of Charitable Hospices, collated by Hospice UK, denotes that the total average amount of profit derived from over 2,500 Hospices shops across the UK is 7%, with a total retail profitability of £70m, however, the bricks and mortar marketplace, as a whole, continues to be under pressure with diminishing returns, but help is at hand.
HQP has partnered with a bespoke, results orientated consultancy, the Charity Retail Consultancy (CRC), which was founded in 2010 by Jayne Cartwright. Jayne now works alongside Vicki Burnett, and both have worked in the charity retail sector for over 30 years and bring a wealth of experience in managing local, regional and national chains, for example: St Gemma’s Hospice in Leeds, Save the Children UK, The Children’s Society and YMCA England.
CRC helps charity shops to develop their retail operation, improve their product offer, their people and grow their profitability. Support is given across a wide range of services to help tackle the difficult challenges of e-commerce, green credentials, social media and shops management.
- “We asked the Charity Retail Consultancy to do a complete review of our retail portfolio – they were able to do this very promptly and the report was ready soon after their site visits. I was impressed with the thoroughness of the report which gave us clear recommendations to take the business forward. I would highly recommend any charity looking for experienced retailers who know where to look, who can get under the skin of your business and give you clarity on what to do next.”
Sarah Thompson, CEO, St. Clare Hospice
Key Consultancy Service Options
- Strategy & planning
- Reviews – of any or all elements of a retail and/or trading operation
- Feasibility studies
- Training, learning and development
- Recruitment support at all levels and stages of appointment (e.g. advertising/sharing vacancies, developing role profiles, managing the recruitment process, etc.)
- Audits & investigations
- eCommerce support: start up to development
Testimonial
- Mentoring and coaching
- Management information & productivity
- Visual merchandising support
- HR support
- Interim cover for senior roles and specific issues
- Site searches
- Ongoing advice and governance
To find out more contact Katy Evans-Skinner
Quote exclusive HQP Consultancy code CRC21 for bespoke great service and value.
Supplier: Banner
Banner supply a broad product range of promotional merchandise that stretches across all categories.
Features
- Huge range of promotional items available
- Competitive pricing continually monitored and benchmarked on a global scale
- ISO14001 accreditation Supporting environmental sustainability with comprehensive environmentally friendly product offerings and a robust Corporate Social Responsibility Strategy
- Green Optima™ Environmentally friendly monitoring scheme
- Experienced and dedicated team allocated to your account, managing implementation and contracts
- Free next day delivery with no minimum order charge, using Banner's own delivery service
Benefits
- Ability to purchase exactly what is required
- Reassurance and transparency on pricing mean that the price is always the best possible value for money
- Offers confidence & assurance you are contracting with an ethical supplier, minimising your environmental impact, reducing waste and cost
- Reassurance that environmental standards are being monitored and recommendations for continuous improvement can be made and easily implemented to improve your compliance
- High level of personal service to each individual account from the outset. Inherent knowledge of your organisations requirements allowing additional efficiencies to be made on consolidating orders across Promotional Fundraising Merchandise, Uniforms and Stationery
- Efficient and guaranteed delivery service, with no hidden charges