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About Us

Collective procurement that is great for patients and care organisations.

Our History

HQP was founded by Hospices for Hospices, which gives us a unique insight into procurement within the care sector. We use our expertise and experience to negotiate the very best agreements for our Members who have access to framework contracts that offer financial savings, mitigate risk and that have been procured using our rigorous tender processes.

We were established in 2014 as a not-for-profit membership organisation to source best in class supplier partners that deliver real value and benefit to Hospices and Care organisations. As procurement experts we negotiate from a stronger position and leverage buying power to acquire the best framework agreements for all our Members.

Since 2014 we have delivered over £3.1 million in direct savings to our Members. Click here to speak to HQP about your potential savings.

Membership Benefits

HQP is your helping hand for all your specialist care procurement needs.

As a membership organisation we specialise in finding suppliers who are price and quality-focused and deliver solutions to multiple care providers across the UK – offering flexibility, special rates and bespoke products and services.  

HQP will save you time and money in sourcing and negotiating complex contracts, adapted to your needs, reducing overheads and supporting sustainability.

Exclusive Pricing

Members have access to exclusive pricing that you cannot access on the open market from our suppliers.

Exclusive Pricing

Reduced Costs

HQP will reduce your in-house time and operating costs – whatever size of operation and we can even complement your in-house purchasing resources (see Procurement Expertise below).

Tailored Portfolio

We use our experience, customer insights and feedback to provide a range of bespoke contract frameworks from accredited suppliers. We constantly listen to our Members and seek out new products and services from current and new suppliers.

 

Best In Class

We choose our Supplier Partners according to their depth of expertise, quality of product & service and understanding of the sector. HQP’s framework contracts are also able to mitigate potential risks where in-house purchasing resources may be limited.

Complementary Support

HQP constantly monitors our Supplier Partners to maintain the very highest levels of service and satisfaction and we also have a track record of working successfully with Members’ procurement teams.

Nationwide Suppliers

HQP’s Supplier Partners are chosen to deliver products and services across the UK (exc. NI).

Procurement Expertise

Our Team has significant experience in the Third Sector and so understands the sensitivities and requirements of working within the care environment, and this always underpins our supplier selection choices. We use our experience and expertise to conduct robust, process-led tenders and due diligence that result in the appointment of the most appropriate, ‘best in class’ Supplier Partners.

HQP works collaboratively with these Supplier Partners and adds significant value beyond the traditional leveraging of buying power for cost savings, which are already a given. This can be demonstrated through reducing supply chain risk, offering supplier quality assurance and choice via creative framework selection.  We also manage the ongoing process of supplier product and service innovation and ensure that suppliers maintain the very highest levels of service and customer satisfaction through regular review meetings.

We also possess a successful track record of supporting care organisations, both within devolved procurement environments or working seamlessly with Members’ centralised procurement teams. 

Please read more about our support in Alice Round’s testimonial below.

Working with HQP is an integral part of our Procurement Strategy. Over the past years, we have utilised many HQP frameworks saving tens of thousands of pounds for Ashgate Hospicecare.

Not only does using the HQP frameworks save money by utilising the price benefits of group buying it also saves us time tendering and appointing. This time saved allows us to work on other projects and therefore increasing the overall performance of the Procurement Function.

We also really value that HQP suppliers are fully vetted before appointment by HQP’s specialists and report regularly to HQP on their performance ensuring the service Hospice’s receive is constantly high.

Alice Round, Procurement Manager
Ashgate Hospice

Membership

Membership of HQP is open to care providers across the UK (exc.NI) and currently we have over 60 Members, including independent charitable hospices and Sue Ryder. An annual membership fee gives you immediate access to all of HQP’s exclusive agreements. To join HQP’s growing membership, please contact us via the email link or telephone so we can discuss your particular needs.

We Are Your Care Procurement Specialist

Our Purpose

As a not-for-profit Social Enterprise we believe in enabling our UK care Members to have a sustainable future.

Our Vision

HQP was founded by Hospices for Hospices and we work on behalf of our care Members and collaborate with them on their procurement needs, enabling them to continue making a difference in their communities.

Our Values

HQP’s values are simple. 

Our commitment to meeting our customers’ procurement needs is sector leading and we never stop listening and learning how to do things better. We constantly adapt our solutions and believe we can change more by working together with our Members and Supplier Partners.

Our Mission

We help our Members to reduce overhead costs and deliver highly cost-effective care products and services by being the best value, centralised care procurement business; sourcing appropriate and best in class suppliers and providing relevant data insights and advice.

Our People

David Hales - HQP

I’m David Hales and I possess over 25 years of hands-on experience in the private and social enterprise sectors, working with global corporations and small start-ups, where I have held a variety of growth roles in commercial marketing and general management.  

Much of my career has been in commercial marketing, growing consumer brands such as Danepak, Princes, Airtours and Holts.  At Holts, a global consumer car care company, I succeeded in transforming the business’s profits and rejuvenated the fortunes of the brands and as Managing Director I was most proud of delivering great products with great teams that resulted in tangible customer satisfaction and secured the jobs of my colleagues.

In 2013 I made a conscious decision to transfer to the social impact arena and most recently I managed the Commercial Partnerships department within Age UK’s CIC.  At Age UK I built best in class supplier partnerships that provided trusted products and services to older clients, which allowed people to maintain their independence in their own homes.

I also partnered with 160 local Age UK charities to help deliver these products to needy people in their communities and so I am very aware the power of working with community based organisations.  I joined HQP in June 2020 and have been working with the Team to enable our care Members to achieve valuable efficiencies by partnering with our selected UK suppliers.

Outside work I help wrangle two teenagers and I am a member of a local running club and managed to recently complete the Manchester marathon.  Never again! I also try to find time to enjoy village cricket, English weather dependent.

Jo Hawkins - HQP

I’m Jo Hawkins and I joined HQP in April 2019.  I have spent my career, working with national charities enhancing service delivery and systems development to improve quality and consistency, increase responsiveness to greater demand whilst meeting local needs, and managing the integration of regional teams of staff and volunteers. This experience alongside extensive collaboration and strategic partnership development work within the third sector provide a useful background and understanding of the sector which enhances my work at HQP.

Much of my career has been in managing organisations undergoing sustained periods of growth and development which has allowed me to develop extensive experience in managing change, and innovation in operations and internal systems.   Since joining HQP I have been working to improve our systems and processes to establish the foundations that will prepare us for the next phase of our growth.

I enjoy spending time with my family and love getting out into the countryside on long walks with the reward of an occasional G&T at the end of the day.

Katy Evans Skinner - HQP

I’m Katy Evans-Skinner, I joined in July 2019 and work closely with our partners to support them and ensure they are aware of all the agreements that they could benefit from. I have really enjoyed travelling to our partners, whilst I could, to give me the opportunity to better understand their unique requirements.

I started my career with Business Link London where I supported SMEs with their business planning to help them grow their business.  I then moved to an organisation called the Engineering Development Trust (EDT) where I stayed for 10years prior to joining HQP. I had a variety of roles during my time there and was responsible for building Partnerships with the business community and educational establishments across the UK to support young people from disadvantaged and unengaged groups enter courses and careers linked to the STEM sector, particularly science and engineering.  The area of growth that I was responsible for was to identify areas where there was potential for partnership, cost savings and growth within the educational establishments and partner organisations that I worked with. I also led a team to run day events, 10 week and 6-month projects in my role as Head of Experience Days and School Programmes UK.

This experience has been invaluable in my role in understanding the requirements of Hospices and how the HQP proposition can help them. In my spare time I run the usual mum taxi service and go on lots of long walks to tire out my gorgeous, but very energetic dog.

Lee Whittaker - HQP

I’m Lee Whittaker and I joined HQP in 2019 to lead the expansion of the framework agreements that HQP offer to our Members.  I have over 15 years Procurement Management experience and 7 years sales management experience, predominantly for SME’s in the construction sector.

I have set up robust procurement processes for HQP using the breadth of my experience and knowledge to bring the very best practice to the organisation. Following my Business Studies degree, I pursued my career in procurement becoming a Chartered Member of The Chartered Institute of Procurement and Supply. I’m passionate about procurement and developing close partnerships with our suppliers to enable our Hospice partners to benefit from direct savings whilst offering a comprehensive range of relevant, robust and high-quality products and services.

When I’m not negotiating and running due diligence processes on behalf of HQP I like to spend time walking in the Peak District. In 2019 I was proud to take part in the Tough Woofer event at Capesthorne Hall, with my dog Loki, raising funds for East Cheshire Hospice which is a hospice close to my heart as I spend a lot of my time there as a Ward Volunteer.

Our Board

HQP Mark Lockton-Goddard

Mark Lockton-Goddard

Mark joined HQP in 2018, as a digital non executive director, and has been Chairman since 2020.  As CEO of a successful technology consulting business, Mark has also held several board level roles for FTSE listed PLCs.

Bobby Dhol - HQP

Bobby Dhol

Since September 2014 Bobby has worked at Martlet’s Hospice as the Director of Finance and Services, following 18 years of experience in the financial services sector. He is a qualified management accountant and joined HQP’s Board in 2019 to help support other likeminded Hospice charities across the UK.

Helen Rose - HQP

Helen Rose

As a Director with over 25 years experience, specialising in procurement, Helen joined HQP as a non exec Board director in 2018.  Helen feels passionately about the values of HQP and delivering best price and quality purchasing to the Hospices.

Helen Furnivall - HQP

Helen Furnivall

Helen has over 20 years of PR and communications experience and is currently supporting Ashgate Hospicecare as Interim Head of Marketing Communications. Helen joined HQP’s Board in 2020 to help reinvigorate HQP’s marketing and communications to become more digitally efficient.

HQP was founded by a number of the UK’s leading hospices in 2014 and provides access to exclusive supplier agreements, designed to reduce costs, deliver quality improvements and support sustainable services.